customer experience

Can I Trust My Adapting Service Robot?

Spaces, places, and devices are getting more and more intelligent to personally assist you as you move through your life. How comfortable are you when your surroundings are more intelligent than you? Should your personal assistant predict…



Customer Experience starting the 4th industrial revolution

In May 12 we discussed if the current Industry 4.0 developments are really reflecting a revolution. Mostly it is still manufacturing driven with significant improvements in the production of vehicles. But is this a revolution? Indeed, key triggers for…